Salesforce Specialist

Salesforce Specialist

April 5, 2019 / Job

Darts-ip is looking for a Salesforce Specialist to manage and maintain our global team’s Salesforce platform. You will join a driven and creative pre-sales team in Kolkata, India to support our worldwide sales efforts. The ideal candidate is Salesforce Certified, with a sharp eye towards detail and strong organizational skills. If you are not afraid of a challenge and you are a proactive team player, this is the job for you!

Darts-ip manages the largest and only global database of intellectual property case law. We collect cases from 135 different countries worldwide. Our clients search our database via our web-based search tool and we produce tailor-made reports on this data. Our main clients are lawyers and corporate entities who use our information to protect their rights.

As Salesforce Specialist, you will report to the  SalesForce – Lead and:

  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks;
  • Complete regular internal system audits and prepare for upgrades;
  • Manage Salesforce data feeds and other integrations, notably with Pardot;
  • Coordinate the evaluation, scope, and completion of new development requests;
  • Assist in training of new users, and grow the Salesforce.com skill set across the organization;
  • Control data quality, accuracy and maintain user roles;
  • Leveraging Salesforce tools and integrations based on requests from the sales team.

Experience Required:

  • 3-5 year’s experience working directly with Salesforce;
  • Experience with Pardot integration in Salesforce
  • Saleforce.com Admin (ADM201 and ADM211) certified, and Salesforce Dev certified;
  • Sales Cloud, Service Cloud, and Developer certifications preferred;
  • Proven ability to design and implement new processes and facilitate user adoption;
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity;
  • Strong understanding of Salesforce.com best practices and functionality;
  • Strong data management abilities.

Skills Profile:

  • Native-level English Speaker
  • Analytical skills – An analytical mindset to identify a user’s needs and to design and produce solutions to issues;
  • Communication skills – Communicate complex information effectively to people who don’t have computer knowledge and to answer questions as they arise, giving clear instructions;
  • Time management – Meet business timelines and schedules, often working on multiple projects while ensuring the work produced meets best practices;
  • Problem-solving abilities – Identify and troubleshoot issues and faults as they arise.

Additional skills :

  • Knowledge of another language.
  • Experience in the field of Intellectual Property.

What we offer :

  • A rare opportunity to be in the middle of the action in your domain of expertise, building Salesforce best practices for a fast-growing, well-funded international scale-up company!
  • An attractive package commensurate with your experience.
  • A place in a human-sized and successfully growing company with a super creative and international young team.

Interested?

Please send a letter of introduction and your CV to jobsIndia@darts-ip.com

Darts-ip manages the largest and only global database of intellectual property case law. We gather cases from 135 different countries worldwide. Our clients search our database via our web-based search tool and we produce tailor-made reports on the data we gather. Our main clients are lawyers and corporates who use our information to protect their rights.

Passionate about IP?

Reach out to us about becoming a featured author on our blog: