Customer support

Darts-ip has a dynamic customer support team that you can contact by phone (+32 2 733 28 22) or by email (). The customer service team is comprised of IP experts to answer your IP questions and technical experts to help resolve any technical issues you may have.

Training sessions

Darts-ip provides training sessions that are tailored to the needs of its customers. Depending on the number of individuals to be trained, Darts-ip can give on-site training or can provide a remote training session using a screen sharing tool.

If you would like to receive training, please visit our city visit calendar.

Please click on the following link to start a screen sharing session. A session key will be given to you by the help desk personnel.

Ask the experts

If customers are having problems finding a very specific decision, they can use the special 'ask the experts' service where Darts-ip performs searches on customer's behalf. Our team of IP specialists are familiar with the content of the database and use advanced search tools.